Best Practices by Rehabilitation Facilities and their Staff

rehab-facilitiesFor those who have experience a recent traumatic brain or spinal cord injury, making the adjustment to living in a residential rehabilitation treatment facility can be a bit difficult.  In order to make the transition a positive one, it may be helpful for a patient to make a fair assessment of the facility’s environment before committing to residency. There are a few “best practices” that prospective patients and their family may look for in a prospective rehabilitation center that can make a considerable difference in overall quality of care.

Best Practices and Traits of Quality Rehabilitation Facilities

  • Positive Staff and Resident Attitudes:

    Evaluating a treatment center should always begin with a facility tour. Patients (and family members) should spend several hours at the facility and speak with both residents and staff members one-on-one. Look for a consistent, genuine and positive feelings among staff members. Staffers and those handling everyday care should convey positivity, compassion, and enthusiasm in their demeanor.

  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO):

    Rehabilitation facilities that hold one or more accreditation are looked at favorably in terms of their fulfillment of important operations criteria. Rehabilitation facility accreditation organizations, such as the Joint Commission of Accreditation of Healthcare Organizations (JCAHO), examine key indicators of performance, including patient satisfaction and quality of staff in order to help the general public make informed, safe decisions about rehabilitation.

  • Department of Health Patient (DOH) Care Standards:

    The US DOH recommends that patients being treated for brain or spinal cord injuries receive a bare minimum of 3 hours of individually focused treatment every day. Quality facilities should have no trouble meeting this standard and will be happy to tell a prospect how that time will be spent.

  • Zero Citations:

    Check the facility against the state records, such as Florida’s AHCA to ensure that no complaints and citations were issued for substandard patient care. A quality rehabilitation center should have few or no complaints filed with regulatory agencies and should have ZERO citations for abuse or negligence.

References:

AHCA – http://ahca.myflorida.com/executive/communications/public_records.shtml
FL DCF – http://www.myflfamilies.com/

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